Setting Up Email Accounts

Guide to Setting Up Email Accounts in cPanel for Gatehills Hosting Package

Setting up email accounts in cPanel is a straightforward process, especially if you are using a hosting package from Gatehills. This guide will walk you through the steps to create and manage your email accounts effectively.

Step 1: Access cPanel

1. Log in to your Gatehills Account: Go to the Gatehills website and log in to your account using your credentials.

2. Navigate to cPanel: Once logged in, find the option to access cPanel. This is usually found in the dashboard under Manage Domains. Just click Manage then select Hosting.

Step 2: Locate the Email Section

1. Find the Email Accounts Icon: In the cPanel dashboard, scroll down to the "Email" section. Here, you will see Email Accounts.

2. Click on "Email Accounts": This will take you to the page where you can create and manage your email accounts.

Step 3: Create a New Email Account

1. Fill in the Required Information:

2. After filling in all the necessary details, click the "Create" button. You should see a confirmation message indicating that your email account has been successfully created.

Step 4: Accessing Your Email Account

1. Webmail Access: To access your new email account, you can use webmail. Go back to the cPanel dashboard and find the "Email Accounts" section.

2. Locate Your Email Account: Find the email account you just created and click on the "Check Email" button next to it.

3. Webmail Client: You will be presented with Roundcube. When you click Open it will show your email inbox and more.

Or you can simply go to this link https://cpanel.gatehills.com:2096/ and input your email credentials.

If you want to use other mail application (e.g. Outlook), it is required that you already have an email account in cPanel as mentioned above. You can set it up by navigating to the forwarding section of your selected mail application.

You will be required to input the port codes of IMAP/POP 3 (incoming Server) and the SMTP (Outgoing Server). Follow these simple steps to get the port codes.

Step 1: Navigate to Email Accounts

Step 2: Click Connect Devices

Step 3: You will be represented with Mail Client Manual Settings. Below you will see the port codes for IMAP/POP 3 and SMTP. These codes will be required during your set up in your mail application. Make sure the details are correct.

If these codes does not work, click Show Non SSL/TLS Settings. You can try to use the codes from here.

✅ If you're setting them up for secure communication (which is standard today):

You do need an SSL/TLS certificate.

✅ If you're okay with insecure communication (not recommended):

You can technically run IMAP/SMTP without SSL/TLS — but this is strongly discouraged.